Returns

30 day money back guarantee

We want you to be completely satisfied with your purchase. If you buy something, then change your mind you can return, or cancel, your unused item for a refund, or store credit/voucher, within 30 days of your purchase. Please get in touch with us  so we can explain exactly how to return an item to get your money back.

If you purchased an item, and have used it, or have installed it, and have a problem with the item please call us on 07966464567 so that we may help you. Some items that have manufacturer defects may be replaced, or depending on the product, they may be repaired by the manufacturer.

How to return

When returning an item, please make sure you include your full name and contact details, and order number - a copy of the original invoice, and the original packaging.

If the item is faulty, we will cover recorderd delivery postage. For other returns, if appropriate, we will refund the full cost of the order minus delivery costs.

Please retain a proof of posting, which you can get from the Post Office.

Contact Us

Before sending anything back please  contact us so we can work out the best course of action - call us on 07966464567, or e-mail us at info @ boilerreplacment.net or fill in the contact form and we will answer your questions.